At Fletcher Barrow, we are committed to safeguarding the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.
By using our website, you consent to the terms of this Privacy Policy, including the use of cookies as described below.
1. Collection of Personal Information
We may collect, store, and use the following types of personal information:
- Information about your computer and your visits to our website (e.g., IP address, browser type, referral source, length of visit, pages viewed);
- Information you provide when registering with our website (e.g., email address);
- Information you provide when completing a profile (e.g., name, profile picture, employment and education details);
- Information you provide for subscribing to email notifications and newsletters (e.g., name and email address);
- Information related to your use of our services or transactions (e.g., service usage patterns, purchases, billing information);
- Content you submit for publication (e.g., comments, testimonials);
- Information contained in any communications you send to us (e.g., messages, inquiries).
Before disclosing information about another individual, you must obtain their consent to both the disclosure and the processing of their information under this policy.
2. Use of Your Personal Information
We use your personal information to:
- Administer and personalize our website and business,
- Enable your use of available services,
- Send purchased goods and provide requested services,
- Send invoices, reminders, and process payments,
- Send non-marketing communications and notifications,
- Send newsletters and promotional materials (if consented),
- Provide third parties with non-identifiable statistical information,
- Handle inquiries, requests, and complaints,
- Keep our website secure and prevent fraud,
- Comply with legal obligations.
We will not supply your information to third parties for direct marketing without your express consent.
3. Disclosure of Personal Information
We may disclose your personal information:
- To our employees, contractors, agents, insurers, or professional advisors as reasonably necessary,
- To our subsidiaries or affiliates if necessary for the purposes described in this policy,
- As required by law, or in connection with any legal proceedings,
- To protect our legal rights (e.g., fraud prevention),
- To a purchaser of our business assets,
- As otherwise reasonably necessary for lawful purposes.
We will never sell your personal information to third parties.
4. International Data Transfers
While we primarily store personal information in Canada, your information may be transferred to, stored, and processed in other jurisdictions, including the United States and India, which may not have equivalent data protection laws.
By providing your information, you consent to such transfers.
5. Retention of Personal Information
We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law.
We may retain certain records for legal compliance, dispute resolution, and enforcement of our agreements.
6. Security of Personal Information
We take reasonable technical and organizational measures to secure your personal information against loss, misuse, unauthorized access, or disclosure.
These measures include:
- Password-protected and firewall-secured servers,
- Encryption of sensitive financial transactions,
- Regular system updates and access control protocols.
However, data transmission over the internet is inherently insecure. We cannot guarantee complete security of data transmitted online.
7. Your Rights
You have the right to:
- Access the personal information we hold about you,
- Request corrections to your personal information,
- Withdraw consent for the processing of your information (subject to legal obligations),
- Opt out of marketing communications at any time.
Requests may require proof of identity and may be subject to a small administrative fee.
To exercise your rights, please contact us at [Insert Contact Information].
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
We encourage you to read their privacy policies.
9. Cookies
Our website uses cookies to:
- Recognize your device,
- Improve website usability,
- Analyze traffic patterns,
- Enhance security,
- Personalize your experience.
Cookies do not typically contain personally identifiable information. You can control or delete cookies through your browser settings. However, blocking cookies may impact your experience on our website.
For more information on managing cookies, consult your browser’s help function.
